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Social Commerce

What Is a Social Commerce?

Social commerce refers to the integration of social media platforms and online shopping experiences, enabling users to discover, research, and purchase products or services directly within social media environments or through social networking features and functionalities. 

How is Social Commerce Useful?

Social commerce offers several benefits for organizations, such as increased brand exposure, customer engagement, and conversion rates by leveraging social networks as digital storefronts and community-driven marketplaces that foster trust, authenticity, and social proof. By integrating social commerce features, such as shoppable posts, live shopping events, and social sharing buttons, organizations can create seamless shopping experiences, drive traffic to e-commerce websites, and capitalize on impulse purchases and viral trends to drive revenue growth and customer acquisition.

Social Commerce In Academia 

In academia, social commerce is studied within the fields of digital marketing, social media analytics, and consumer behavior. Researchers investigate social commerce trends and opportunities, such as social shopping features, influencer marketing, and peer recommendations, to understand how social media platforms influence consumer purchase decisions and facilitate e-commerce transactions in social contexts. Academic studies on social commerce also explore its impact on user-generated content (UGC), social influence dynamics, and social network algorithms, as well as privacy concerns, data ethics, and regulatory compliance in social media marketing and e-commerce activities to support responsible and transparent practices in social commerce ecosystems.

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Secure Sockets Layer (SSL) is a security protocol that provides privacy, authentication, and integrity to Internet communications. SSL eventually evolved into Transport Layer Security.

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Frequently Asked Questions On Social Commerce

Why is social commerce important?

Social commerce makes online shopping even easier by allowing users to quickly make purchases within a social media platform. By implementing a social commerce strategy for your business, you can optimize the user experience and satisfy both existing and potential customers.

What are the different kinds of social stores?

Social shopping spans a wide range of definitions but can largely be divided into five categories: Group shopping sites, Shopping communities, Recommendation engines, Shopping Marketplaces, and Shared Shopping. Group shopping sites include companies like Groupon and LivingSocial.

What are the limitations of social commerce?

Disadvantages of Social Commerce

  • Users get sidetracked. 
  • Buying on social media has become quite common.
  • Limited configuration options. 
  • Your sales depend on an algorithm.

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